AI incident response: A Human-in-the-Loop Runbook for SRE Teams

SRE engineer using AI-assisted incident response to review evidence, diagnose service issues, and keep production changes under human approval.

AI can help SRE teams investigate incidents faster, but production authority still needs clear boundaries. This human-in-the-loop runbook shows how to use AI for evidence gathering, hypothesis generation, change approval, rollback, verification, and post-incident learning.