The True Cost of Hiring Someone for your QA Team
Quality Assurance (QA) is a part of product crafting mistakenly considered not as necessary as code development. In fact, testing has to be an integral constituent, and the sooner you engage QA experts on the project —, the better your results. When it comes to reducing overhead, a key point is understanding your business goals and determining the desired success criteria.
There are two primary options that companies include into consideration before product development: hiring in-house employees or staff augmentation with developers and testers.
The cost of internal quality assurance teams.
Professional software testing services are believed to be costly, as they are a highly demanded solution in a world where ~1000 apps are released every day. As a matter of fact, Glassdoor claims the average Quality Assurance Engineer earns on average $106k yearly, while QA experts at companies such as IBM, Amazon, and Sapient earn $130k+. Furthermore, according to Salary.com, the average hourly wage for an In House Quality Assurance Engineer in the United States is between $39 and $43. Still, the actual cost could be approximately $55, including operating overhead costs and taxes. Of course, hourly rates can vary widely depending on many important factors, including education, certifications, additional skills, or years of experience. The point is that the costs are higher than what most people anticipate. Yet despite the cost, other perks lead companies to prefer to hire in-house engineers; the most significant perk of hiring in-house QA engineers is possibly streamlined team management.
Budget benefits of an external quality assurance team.
Outsourcing is cheaper than hiring in-house QA engineers. However, not all of us know exactly how inexpensive it may be and why. The reduction in cost from outsourcing is often attributed to companies looking towards overseas workers (considered offshore) to complete the tasks. However, outsourcing to Latin America (considered nearshore) can also reduce your operations costs while giving you perks that offshore outsourcing cannot, such as working in the same time zones. Latin America houses some of the best talents in the world, and the educational institutions in Latin American countries continue to close the gap compare to countries such as the US. Meanwhile, salary averages remain below averages in places like the US.
Companies that look to hire with nearshore resources will not only benefit from reduced costs but will also be contributing to the development of other regions by providing opportunities to those individuals to improve their living conditions.
Concerns about outsourcing a QA team to Latin America.
Some concerns often come up when considering outsourcing QA to an external team in Latin America, such as:
- How can we ensure that we choose the right team?
- Are there laws that we must abide by in their region?
- How will communication work with them?
All these questions are legitimate and must be answered before moving forward.
Although there are many talented engineers in Latin America, you must tread carefully since the era of remote work has unearthed new ways of employees taking advantage of trusting companies that bite at the idea of the cheapest resource available. There have been reports of one individual showing up to the recruiting process and another showing up on the first day of work. Sounds extreme, but unfortunately true.
Furthermore, as remote work becomes more common, countries will look to capitalize on income taxes lost from these remote resources by instituting new laws. This possible trend may impact lead to companies losing these valuable remote resources.
Finally, one of the biggest obstacles faced when offshore or nearshore outsourcing is the ability of these external QA teams to communicate with your internal teams. The difficulty usually arises from cultural differences, poor English, or inadequate communication skills. Although some believe that efficient recruiting processes can mitigate these, cultural difference is almost impossible to identify as a possible obstacle unless you know what those differences are.
How to benefit from the reduced costs without the risks?
The best way to remove these risks mentioned above is by working closely with companies such as TechAID Solutions that specialize in finding top talent across Latin America.
TechAID believes its 2 most significant advantages are its focus on seamless integration and finding the best QA engineers through distributed teams.
We believe that context is essential to align with your goals and deliver the most business value to you. We focus on understanding what we call the 3 cultures: your regional culture, your company culture, and the individual culture. By understanding these and your processes and working in your time zone, we believe we can integrate seamlessly with you and help you deliver successful projects.
Distributed teams are not tied to a particular region but are distributed worldwide. By unlinking ourselves from those regional barriers, we ensure we acquire the best talent for you and your project.
Start taking advantage of reduced costs without the risks.
If reduced costs, without the risks, sounds like a good deal and you want to continue to compete in an ever more competitive industry, then contact us to learn more about how TechAID could help you. We will build the best team that fits your needs and culture and the skills you need to help you reach your business goals.
QA Cost Comparison.
Try our QA cost comparison calculator, a tool based on verified data that will show you the true cost of hiring in-house engineers vs. full-time TechAID engineers.
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