FAQ

Welcome to our Frequently Asked Questions.

What do you want to know about us?

You ask. We answer

Our Approach

How can we integrate with you?

We place a high focus on getting to know you and what is important to you; afterward, we adapt what we know about you to ensure that we can align with your vision and meet your needs. And finally, we adjust to your timezone, language, and culture.

What will we do in the first couple of weeks of a project?

This depends on what was identified as the correct solution for our partner. Still, in each case, we place a great focus on integration. Therefore we always encourage a small but detailed analysis of your context to ensure that we can integrate seamlessly.

How do we measure success in a project?

No 2 partners are alike, and therefore, together with each partner, we set and agree upon different quantitive and qualitative goals that will help us track and reach success.

Our Teams

Where are our testers located?

Our testers are located around the world, strategically placed in order to best integrate with our clients. For a better view, check out our map

On what schedule does our team work?

As our tagline states – we work when you work! Our goal is to ensure that you do not have to lag in-between time zones. Our executive business hours are 9 AM to 6 PM, Monday through Friday ETC, UTC-5.

Are our testers dedicated resources or shared resources across projects?

We believe that dedicated resources help projects be more successful because they will be able to better integrate with your internal teams. That is why most of our testers are dedicated, yet certain situations may not require dedicated resources, and we adapt to those needs as well.

Our Experience

Do our testers have any experience in Agile / Scrum methodology?

Yes, our testers have a broad experience in different methodologies, including Scrum.

What tools do our testers use?

We have experience on the same technologies that you are using. And if you don’t see something listed, we are eager to learn it!

  • Jira
  • Zephyr (Jira Plugin)
  • Xmind
  • Selenium
  • Splinter
  • Appium
  • WebdriverIO
  • Saucelabs
  • JMeter
  • CircleCI
  • Allure Framework
  • BrowserStack
  • PyCharm
  • Genymotion
  • Zeplin
  • Google analytics
  • Amplitude
  • Testflight
  • Hockeyapp
  • Fabric
  • Instabug
  • Openvpn
  • Tunnelblick
  • TunnelBear for VPN,
  • SublimeText
  • XCode
  • AndroidTool
  • Charles
  • Burp proxy
  • Pytest
  • Blazemeter
  • Team Foundation Server
  • Visual studio
  • Android studio
  • Webdriverio
What are the benefits of working with TechAID?

We differ in both the quality and in the custom-tailor solutions that we provide to our partners. No other provider puts so much focus on integrating seamlessly to your timezone, language, and culture. As we push towards the future with innovative solutions, we find ourselves as a leader in helping you solve the talent shortage crisis without the offshore outsourcing obstacles.

Help! I need somebody

If you still have questions. Get in touch with us!